We pride ourselves on having the number one support level of any telecom company. Support is available 24/7 by phone, and online. Our systems are supported by a backbone spanning numerous offsite servers and multiple carriers. Every system in our infrastructure has redundant failsafes and a complete DR plan in the even of a catastrophic outage. We have maintained a 99.999% uptime, and will continue to work around the clock to ensure the ultimate reliability and stability.
The technical aspects of support are important, but equally important is our support staff that will handle your day to day questions. Our staff are friendly and helpful, and are trained not just in the technical knowledge of our systems, better communicate with you. We value every client relationship we have, and we can assure you that when you call a support line, your agent will take the time to understand your problem, and will help you remedy that problem as if it was his own.
Call It Simple cares about your business, and understands that your phones are at the heart of your business. If your phones stop ringing, your business stops working. That's why we offer an unmatched level of support not seen from any other communications company. No waiting 48 hours for change requests, no submitting trouble tickets that get forgotten. Just real support, real fast.
We Get the Thumbs Up
Our support team is available when you have questions or concerns about your service.
"I just received my company's new phone bill from Call It Simple and the difference between my AT&T Bill and Call It Simple is Over $500.00. I love the features like Call Tranfering to my Mobile Phone and the Follow Me so I can truly work on the go. I only wish I could have found them sooner."
Corey J. Schaaf / VP CDKWeb, Inc.